Privacy Policy
Introduction
This Privacy Policy describes how Kala Exam and its affiliates (collectively “Kala Exam,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://kalaexam.com/ (hereinafter referred to as “Platform”). You may be able to browse certain sections of the Platform without registering with us. We primarily conduct classical examinations and store and process your personal data in India.
By visiting this Platform, providing your information, or availing any service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable service terms. You also agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or interact with us during our relationship. This includes, but is not limited to:
- Personal details such as name, date of birth, address, phone number, and email ID.
- Sensitive data such as bank account or payment instrument details, collected with your consent when necessary for services.
- Behavioral and transactional data, preferences, and interactions on the Platform.
Note: Third-party platforms may collect your data directly under their privacy policies. We encourage you to review their policies before sharing information. Kala Exam will never request sensitive details like card PINs or passwords. Report any such requests to the appropriate law enforcement agency immediately.
Usage of Information
We use your personal data to:
- Provide and improve our services.
- Assist with order handling, enhancing user experience, and resolving disputes.
- Inform you about offers, services, and updates.
- Detect and prevent fraudulent activities.
- Conduct surveys, marketing research, and analysis.
Sharing of Information
We may share your personal data with:
- Our affiliates and group entities for providing services and updates.
- Third parties such as logistics providers, payment processors, and partners for fulfilling service requirements.
- Law enforcement agencies or authorized bodies when required by law.
We do not sell your personal data.
Security Precautions
We adopt reasonable security practices to protect your personal data. Despite these measures, transmission over the internet carries inherent risks. Users are responsible for safeguarding their account credentials.
Data Deletion and Retention
You may delete your account via the Platform or by contacting us at Kalaexaminfo@gmail.com. Note that account deletion will result in the loss of associated information, and pending grievances or services may delay the deletion process. We retain data only as long as necessary or required by law. Anonymized data may be retained for research purposes.
Your Rights
You may access, rectify, or update your personal data directly on the Platform.
Consent
By using the Platform or sharing your information, you consent to the collection, use, storage, and processing of your data as outlined in this Privacy Policy. You may withdraw consent by contacting us at Kalaexaminfo@gmail.com. Please include “Withdrawal of consent for processing personal data” in the subject line. Withdrawal of consent may restrict your access to certain services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated as required under applicable laws.
Grievance Officer
Name of the Officer: Kala Exam
Designation: New Delhi
Company: Kala Exam
Address: Rohini, Delhi
Email: Kalaexaminfo@gmail.com
Phone: +91- 9711012502 , +91- 9899631301
Hours: Monday – Saturday (9:00 AM – 6:00 PM)
